Serving the local community for 25 years

Freeflow Counselling Service is based in Burnley, Lancashire, and has been a registered charity since 1997. Freeflow is run by a team of counsellors committed to offering a professional and confidential service in a safe and supportive environment.

How Can Counselling Help?

Psychotherapy & Counselling are forms of therapy which can help individuals understand and work through painful and seemingly overwhelming issues. It can help you discover new directions and positive ways of enriching your life:
 
  • It offers a safe and confidential space where personal and private feelings can be explored
  • Issues can be shared without the worry of being judged
  • The time is given in order to make sense of your own concerns
  • Counselling allows time to identify the problem and to look at alternative options
  • Counselling empowers individuals to make necessary changes
  • There are many different things you may want to talk to a counsellor about, however,they are not there to tell you what to do

Taking the first steps

During the first meeting we’ll give you the chance to talk about the difficulties and concerns you are experiencing (past or present). By the end of this session you will be better informed about whether counselling can help and if it is right for you at this time.

Our Counsellors

We are a team of approachable, professional and sensitive counsellors offering a wide range of counselling approaches to provide the right support for you. We share a personal commitment and an ethical responsibility to practice to the highest professional standards in the field. Having worked collectively for many years with a diverse range of client issues we strongly believe that Psychotherapy & Counselling can help individuals understand and work through painful and seemingly overwhelming issues. Whatever your concerns, Freeflow can help you discover new directions and a more positive way of enriching your life.

Services we Offer

Please contact Edel Mcginn, the charity ceo, to discuss any of the above in more detail. Thank you

If you are interested in the services we offer or would like more information please feel free to contact us.

Free service for women and men aged 16 years and over

Dec 2025: We are currently receiving a high volume of enquiries.  Please be patient and leave a number clearly so we can return your call. 

  • Appointments are available Monday - Friday 10am - 6pm & Saturdays 9am - 1pm

(Please note that Saturday appointments are  limited & are included in our low cost affordable service only )
  • We have both male and female counsellors plus 3 multi-lingual counsellors
  • This service is offered in our private therapy rooms in Burnley
  • Freeflow is a registered charity & voluntary organisation & individual counselling is free.
Although individual sessions are free, we do ask that you make a donation at each session -recommended £1 - £10.00 per session, dependent on income

Couples Counselling

* This is a specialist service which is charged at £40 £45 per hour dependent on time/day

Group work - watch this space for updates 

School counselling & Play Therapy Service & Mental Health Awareness Sessions 

  • Available at primary schools, secondary schools and colleges
  • These services are available during term time at the schools request
  • A highly competitive rate
  • All our therapists are qualified, fully insured, DBS cleared, safeguarding trained & BACP registered
  • We offer a unique service designed to meet each schools individual needs

Employee Well-being Service & Training 

  • Available to all schools, colleges & businesses in Lancashire at a highly competitive rate
  • Tailored specifically to your organisation

We are here for you...

Working with a counsellor can help you to deal with many different kinds of issues: Anxiety, Isolation, Depression, Addiction, Trauma or Shock, Self-Harm, Family and Relationship issues, Anger, Sexuality, Bullying, Exam Stress, Eating Disorders, Low Self Esteem, Bereavement, Grief & Loss, Work related stress and Long Covid.
Please contact us to access our services or for further information.

Call us on  07551 444 641 or  01282 450545

If your call is not answered immediately please leave an answer machine message or send a text requesting a call back to a safe number. 

We will contact you as soon as possible.

Please note that all callbacks for telephone assessments take place on Wednesday & Friday only. 

We look forward to hearing from you.

"Freeflow is commited to offering a professional, inclusive and caring servicein a safe and confidential setting."

Edel McGinn, Freeflow Chief Executive Officer